Privacy policy
Privacy policy – Nordsleeps
Last updated: 28-09-2026
At Nordsleeps, we attach great importance to the privacy of our customers. In this privacy policy, we explain which personal data we collect, why we do so and how we process and secure this information.
1. Who are we?
Nordsleeps specialises in high-quality sleep products, such as mattresses, bedding and accessories. Our head office is located at:
Nordsleeps
Schimmelt 2-16, Eindhoven
Chamber of Commerce (KVK): 85531715, VAT: NL863655452B01
info@nordsleeps.com
+31 85 250 2284
2. Which data do we collect?
We collect personal data when you visit our website, place an order or contact us. This may include, among other things:
- First and last name
- Address details
- Email address
- Telephone number
- Payment information (such as via a payment provider)
- IP address and device data
- Website usage data (cookies, click behaviour, etc.)
3. Why do we collect this data?
We use your data for the following purposes:
- Processing and delivering your order
- Handling payments
- Providing customer service
- Sending updates and offers (only with consent)
- Improving our website and services
4. With whom do we share your data?
We only share your data with third parties if this is necessary for our services, such as:
- Payment service providers (e.g. Mollie, Stripe)
- Delivery services (e.g. PostNL, DHL)
- IT service providers (e.g. hosting, analytics)
- Marketing tools (only with explicit consent)
All partners act in accordance with the applicable privacy legislation (AVG/GDPR).
5. Cookies
Our website uses cookies to improve the user experience. You can manage your cookie preferences via our cookie banner or your browser settings.
You can find more information in our cookie policy.
6. How do we secure your data?
We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. Some examples are:
- SSL encryption
- Secure servers
- Access restrictions for employees
7. Your rights
As a user, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object to processing
You can submit a request via info@nordsleeps.com.
8. Retention period
We do not retain your personal data for longer than is necessary for the purposes for which it was collected, unless a statutory retention period requires otherwise (such as tax obligations).
9. Changes
We reserve the right to amend this privacy policy. The most up-to-date version can always be found on our website. In the event of significant changes, we will inform you accordingly.
10. Contact
For questions about this privacy policy or the processing of your data, you can contact us via:
info@nordsleeps.com